Month: June 2014

University Exchange Update

UITS and the Law School have combined our mail and calendar environments.

The university Exchange environment was intended to facilitate interaction and collaboration across our community.  Design choices and competing systems have historically made this difficult.  Over the past year, UITS has evolved the central service based on direct feedback from our IT partners.  For example, UITS and UConn Health unified our address books to simplify cross-organization scheduling.  This change was designed to increase usefulness and to encourage broader institutional adoption of the central service.  Migrating the Law School email and calendar system to our central environment benefits both the Law School and the University.  UITS will continue to improve our email and calendar service and will work with units to integrate capabilities or even combine systems.

UITS Supports Development of Research-related Mobile Apps

UITS Mobile Solutions has hired a Graduate Assistant (GA) to support development of research-related mobile applications for faculty, a change that extends service to researchers and aligns with the academic mission of the University.

Faculty have been requesting support for mobile app development and while the demand has grown, it has remained inadequate to generate sufficient revenue to offset the expense of a dedicated position. We recognized that research teams need this support now and that the institution would be best served by creating a position. UITS will recover a portion of the operating expense from clients through hourly billing, and we will subsidize the remaining shortfall. For more information and to submit a development request, visit

New Data Service Plan

UITS has added a data service option to university-owned iPads and laptops for faculty and staff who are eligible for university cellular services.

UITS Cellular Services has long supported data service and hotspot capabilities for university-owned smartphones and other dedicated hotspot devices. Hotspot allows a device to share its cellular data capabilities with a collection of other devices in its vicinity. This is not necessarily the highest performing or most convenient approach, but it is often effective and economical for modest, infrequent sharing. We have received feedback that it often does not adequately address other relevant use cases. Hotspots will continue to be supported, but the ability to add cellular data plans directly to other university-owned devices will allow the community to select mobile services that better meet their needs.
General information about mobile services and specific information about the features and rates can be obtained by navigating to and clicking on Types of Services.

Licensing Agreement for Adobe Creative Cloud

UITS has procured Adobe Creative Cloud for students as both a download and through SkyBox.

Adobe Creative Cloud is a bundle of the most popular Adobe products (e.g., Acrobat Pro, Photoshop, etc.) obtained through an annual leasing agreement.  The normal institutional model for this Adobe bundle consists of an unlimited enterprise license for all faculty and staff with student licensing obtained as a fixed quantity add-on to the base agreement.  Adobe has not historically supported making these student licenses usable through virtualized environments.  These conditions were not a match for our needs at UConn, where not enough faculty and staff require the software to justify an enterprise site license and providing the software on SkyBox, the UConn virtualized desktop environment, is key to maximizing student access.  Working closely with university purchasing and leveraging perspective and information from the UConn technical community, UITS broke new ground with Adobe to negotiate an independent fixed license pool for students with approval to deliver it through SkyBox.  These licensing terms are unprecedented and will  significantly increase student access to the software at a nationally competitive price.  Additional details about the Adobe Creative Cloud bundle will be made broadly available before the start of the fall semester.